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Solved: HJT For My Sis's Computer - Infected

Once the Recovery Console is installed, this blue window will appear: Please continue as follows: Close/disable all antivirus and antispyware programs so they do not interfere with the running of ComboFix. Similarly i can access my hard drive from Windows Explorer. It will produce a log here > C:\TDSSKiller. Please navigate to the file, double-click to open it, and copy/paste the contents in your next reply. ------------------------------------------------------ __________________ Our services are free, This site is completely free -- paid for by advertisers and donations. check over here

Hi, could you please tell me how you finally solved your 'choose the program you want to use to open this file' problem. james88, Mar 5, 2009 #6 Orion_7 Thread Starter Joined: Jan 18, 2009 Messages: 95 james88 said: ↑ this antivirus 1 is a rogue spyware scam, its a fake antivirus from the I understand the volunteer nature of forums completely. If there is only one user registered on the computer, the "Welcome" logon screen is not displayed before the account is logged on......

We did so many things, I'll try and remember. I then double clicked it and it would not run so just assumed it would no longer run iteslf but it just ran again now. Anyway, now run open auto runs from microsoft and tell me the list.

  • WebRep Plugin" "AVAST Software" "c:\program files\avast software\avast\aswwebrepie64.dll""HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Toolbar" "" "" ""+ "avast!
  • Thanks in advance.
  • McAfee SiteAdvisor redflags the link above.
  • Both that and paying for Advanced System Optimizer would be cheaper than 200.00 but will they fix all her issues?
  • Two different Norton tech people took over the machine and stated she had malware and I needed to have fixed by Microsoft, Geek Squad, etc.
  • Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help.
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  • Run the renamed HijackThis 3.
  • She had two users (and I will have to talk to her about the name and password choices, etc.), Administrator and Owner, where Owner is the name she signed in under.
  • It's not even chinese.I have scanned my pc thoroughly with up to date antiviruses like Mcafee Antivirus 2007 plus, Bit defender and AVG.

Those authorized to help with malware issues have a gold shield next to their name and authorized malware removal trainees have a blue shield next to their names. I do want to mention, however, that Viewpoint was a media player and I am worried that this media player was something my sister might have needed for college. I looked for it in add/remove programs but didn't find it however there is a group for it in the start menu so am unsure how to get rid of it. or read our Welcome Guide to learn how to use this site.

Site Changelog Community Forum Software by IP.Board Sign In Use Facebook Use Twitter Need an account? See in Thread ↓#1 XpUser4Real September 24, 2012 at 21:34:37 Have you done a bootscan with Avast yet?Some HELP in posting on Computing.net plus free progs and instructions 7 Golds Report Does it fix everything or does it only removes the spyware and leaves the computer where it is right now?

Make sure you stay with the free download, do not choose trials.

They may otherwise interfere with ComboFix. She just bought Adobe Illustrator CS4 two or three weeks ago, and if she perform a system recovery, it will erase everything, including Illustrator CS4 (1 user only). SendOfJive Guru Norton Fighter25 Reg: 07-Feb-2009 Posts: 12,400 Solutions: 725 Kudos: 5,910 Kudos2 Stats Re: Norton on computer but got a virus Posted: 17-Apr-2010 | 7:37PM • Permalink Hi rogerskoler, Thanks Could you let me know how you fixed the problem about your drive letters showing the "choose the program you want to use to open the file".

My sister's laptop (windows Vista) was infected by anti-virus-1 spyware two days ago even though she was using McAfee antivirus software. https://forums.pcpitstop.com/index.php?/topic/123310-please-help-im-begging-you-id-apperciate-it/?view=getlastpost To avoid any personal attacks or criticism, I'm closing this from further posting. Thanks again for taking time out of your busy day and helping me throughout meeting all your other obligations. You will be prompted: Do you want to clean the registry ?

Flag Permalink This was helpful (0) Collapse - Follow-up to "choose the program you want to use to open ... check my blog This puts companies like Symantec in a position where they have to be reactive and unfortunately sometimes things do slip through the radar. c:\documents and settings\All Users\Start Menu\Programs\Startup\ Instant Update.lnk - c:\program files\U.S. Down the bottom, click on > Fix checkedOr,Download & run Unhidehttp://www.bleepingcomputer.com/vir...http://download.bleepingcomputer.co...Once the program has been downloaded, double-click on the Unhide.exe icon on your desktop and allow the program to run, it

Please post that log, C:\ComboFix.txt, in your next reply. Jan 16, 2008 #12 momok TS Rookie Posts: 2,265 Hi, Sorry I've been extremely busy. As for not being able to terminate most of them, boot into safe mode and try there.I can't spend longer, be back to you in about 9 hours. this content Ask a Question See Latest Posts TechSpot Forums are dedicated to computer enthusiasts and power users.

This can be fixed later . Report • #21 Johnw September 25, 2012 at 17:15:37 "Everything works fine in Chrome and IE but not on Firefox"Firefox cannot load websites but other programs canhttp://support.mozilla.org/en-US/kb... Keeping the Norton and WIndows Updates current is good advice but I'd put the rest on hold and only consider things like CCleaner as a tool to deal with a problem

Your desktop may disappear.

Please copy/paste the content of that report into your next reply. by Galactor963 / March 2, 2009 9:58 AM PST In reply to: problem here!!! I'm no guru by any means and when I saw all those errors all over my sister's computer and was told by Norton initially over the phone two times that I Are you still there?

bjm_ Guru Norton Fighter25 Reg: 07-Sep-2008 Posts: 13,854 Solutions: 282 Kudos: 2,032 Kudos0 Re: Norton on computer but got a virus Posted: 16-Apr-2010 | 1:07PM • Permalink @ thread What is Jun 21, 2005 Add New Comment You need to be a member to leave a comment. Flag Permalink This was helpful (0) Collapse - PLEASE HELP ME by indeeptrouble / April 8, 2007 9:24 PM PDT In reply to: no luck ! have a peek at these guys Worth a try.