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Solved: Firefox Update.

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Restart your computer Sometimes problems can be fixed by simply restarting your computer and then starting Firefox again. 2. Run as Administrator If you are using Windows 7 or Vista: Restart the computer so that no Firefox processes are active. About Contact Us Donate Contribute to this site Privacy Cookies Legal Report Trademark Abuse Mozilla: Twitter (@mozilla) Facebook (Mozilla) Instagram (@mozillagram) Firefox: Twitter (@firefox) Facebook (Firefox) YouTube (firefoxchannel) English (US) Sign Include any of the steps you completed above, like updating Firefox or testing for the crash in safe mode. Source

Click the menu button and click help .On the menu bar, click the Firefox menu. To ensure that your system is clean of spyware and viruses, install, update their virus databases, and use both of these programs: Malwarebytes' Anti-Malware SuperAntispyware Portable Scanner For more information, see Showing results for  Search instead for  Did you mean:  Mozilla Support - English : Fix Problems : Videos, sound, pictures and animations don't work : Troubleshoot issues with plugins like Flash However, your extensions and themes will be removed and your preferences will be reset. https://support.mozilla.org/en-US/products/firefox/fix-problems

Problems With Firefox Not Responding

Showing results for  Search instead for  Did you mean:  Mozilla Support - English : Fix Problems : Procedures to diagnose and fix problems : Troubleshoot and diagnose Firefox problems Options Article If you are having problems with pages that use plugins (such as Adobe Flash, Java and others) to display content, you may need to check to see whether a plugin is Update your Internet Security software Make sure you have the latest version of your Internet security software (including firewalls, antivirus programs, anti-spyware programs, and more). If your crash happens while printing, check that your printer driver is up-to-date by going to your printer manufacturer's support website.

Each entry in the About Plugins page will have "File:" and "Path:", showing the name and location of the plugin file. Sign In Help English (US) cancel turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches Try these steps in order. What Is Wrong With Firefox Lately After a crash, you should see the Mozilla Crash Reporter appear.

Try a clean reinstall (see Firefox keeps crashing at startup). Mozilla Firefox Problems Click the menu button and then click ExitQuit . We'll explain two ways to do this. Copy the long Report ID number you've got above for the latest crash (looks like bp-…) and paste it into the "Details" section.

For more information about the Software Update feature, see Update Firefox to the latest version. Firefox Problems After Update Exit Firefox: Click the menu button and then click ExitQuit . Note: When using the refresh feature, your bookmarks, browsing history, open tabs, windows, passwords, cookies and web form auto-fill information will be saved. To check if any of your installed plugins are out of date, visit Mozilla's Plugin Check & Updates page.

  1. Learn more.
  2. Uninstall Firefox from your computer.
  3. Computer Type: PC/Desktop System Manufacturer/Model Number: Custom Built OS: Windows 10 Pro 64 bit CPU: Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor Motherboard: Gigabyte GA-X99-UD3 Memory: G.Skill Ripjaws
  4. If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  5. If you find that disabling a plugin fixes your problem, continue following the steps in this article.
  6. If the problem does not happen in Safe Mode, see the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article and follow the instructions under The problem
  7. Content available under a Creative Commons license.

Mozilla Firefox Problems

For troubleshooting connection problems unrelated to updating Firefox, see Firefox can't load websites but other browsers can. About Contact Us Donate Contribute to this site Privacy Cookies Legal Report Trademark Abuse Mozilla: Twitter (@mozilla) Facebook (Mozilla) Instagram (@mozillagram) Firefox: Twitter (@firefox) Facebook (Firefox) YouTube (firefoxchannel) English (US) Sign Problems With Firefox Not Responding To correct this, use the steps outlined in the How to fix preferences that won't save article. Firefox Problems 2016 Once the computer starts up again: Start Firefox.

If you find more than one, a prefs.js.moztmp file or a user.js file, delete (or rename) these as well. http://visu3d.com/firefox-problems/solved-firefox.html In the resulting folder will be a text file for each crash report you have submitted. For more information on any of these solutions, please check the related documentation. About Contact Us Donate Contribute to this site Privacy Cookies Legal Report Trademark Abuse Mozilla: Twitter (@mozilla) Facebook (Mozilla) Instagram (@mozillagram) Firefox: Twitter (@firefox) Facebook (Firefox) YouTube (firefoxchannel) English (US) Sign Firefox Repair Tool

In the right side of the window, click the Library folder to open it. Note: You can also start Firefox in Safe Mode by holding down the shift key while starting Firefox.holding down the option key while starting Firefox.quitting Firefox and then going to your In the Add-ons Manager tab, select the Plugins panel. http://visu3d.com/firefox-problems/solved-firefox-about-this-or-that-how-many-are-there.html Firefox will start up with the Firefox Safe Mode dialog.

Content available under a Creative Commons license. What's Wrong With Firefox Today If Firefox crashes at startup: Check to see if the crash happens in safe mode (see below). Showing results for  Search instead for  Did you mean:  Mozilla Support - English Mozilla Support - English Choose a product or ask the Community.

Firefox will close to refresh itself.

Customize this article Firefox Version 51 Version 50 Version 49 Version 48 Version 47 Version 46 Version 45 Linux Mac Windows XP Windows 7/Vista Windows 8 Windows 10 Firefox for Android Check for updates after restarting the computer It's possible that another running program or a previous instance of Firefox that did not close properly is interfering with the Firefox update process. Create an account. Firefox Problems Loading Pages However, your extensions and themes will be removed and your preferences will be reset.

See this compatibility document and this article for details. Making sure you have the latest version may fix your crash. If you don't know which plugin to disable: Click the menu button and choose Add-ons. Check This Out If the issue is not resolved, close Firefox and restart the computer again but this time, open the program folder where Firefox is installed (e.g., open the C:\Program Files\Mozilla Firefox folder

Select both Cookies and Cache. When it is finished processing, close the report tab. About Contact Us Donate Contribute to this site Privacy Cookies Legal Report Trademark Abuse Mozilla: Twitter (@mozilla) Facebook (Mozilla) Instagram (@mozillagram) Firefox: Twitter (@firefox) Facebook (Firefox) YouTube (firefoxchannel) English (US) Sign Based on information from Firefox crashes (mozillaZine KB) Customize this article Firefox Version 51 Version 50 Version 49 Version 48 Version 47 Version 46 Version 45 Linux Mac Windows XP Windows

There are two possible causes for this. See How to download and install Firefox on WindowsInstall Firefox on LinuxHow to download and install Firefox on Mac for instructions. Download the latest official version of Firefox from mozilla.org. Note: If Firefox is open but won't respond to any of your actions, then this is a hang, not a crash.

Click the menu button , click help and select Restart with Add-ons Disabled.... Firefox will begin checking for updates. Options Article History Subscribe to RSS Feed Bookmark Subscribe Email to a Friend Printer Friendly Page Report abuse Firefox crashes - Troubleshoot, prevent and get help fixing crashes A crash is Right-clickHold down the Ctrl key while you click on the latest crash under Report ID and choose Open Link in New Tab.

If no browsers can load websites, see Firefox and other browsers can't load websites. Update Windows Make sure you have all of the latest security and stability fixes. Posting Permissions You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are The crash still happens in Safe Mode If your crash still happens in Safe Mode, it is not being caused by an extension, theme or hardware acceleration.

Click Clear Now. For more info, see Upgrade your graphics drivers to use hardware acceleration and WebGL.