Customize this article Firefox Version 51 Version 50 Version 49 Version 48 Version 47 Version 46 Version 45 Linux Mac Windows XP Windows 7/Vista Windows 8 Windows 10 Firefox for Android See instructions on how to create a new profile. Follow these steps to completely remove and reinstall Firefox. User Agent: In addition to your browser and its version number, the User Agent provides other details about your system, such as the operating system and version. https://support.mozilla.org/en-US/products/firefox/fix-problems
Sign In Help English (US) cancel turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches Reinstall Firefox - see Install Firefox on Linux for instructions. For suggestions View full article a month ago Firefox crashes - asking for support If you still have issues with Firefox crashes after trying the steps in Firefox crashes - Troubleshoot, Multiprocess Windows: This shows you the number of Multiprocess Firefox windows (if any) and the total number of windows that are open.
This article will show you how to fix the problem so you can get back to surfing the web. Click the arrow next to Details to display the list of items that can be cleared. The problem only happens on a secure (https) website Look at the web address in the location bar. What Is Wrong With Firefox Lately If the problem does not happen in Safe Mode, see the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article and follow the instructions under The problem
Profile Directory: Your profile directory is a location on your computer where Firefox stores your personal information such as bookmarks, passwords, and user preferences. Select the Network tab. Clear your cookies and cache Many problems with loading web pages can be resolved by clearing Firefox's cookies and cache: Click the menu button , choose History and select Clear Recent look at this site article.
Quit Firefox: Click the menu button and then click ExitQuit . Firefox Problems After Update About Contact Us Donate Contribute to this site Privacy Cookies Legal Report Trademark Abuse Mozilla: Twitter (@mozilla) Facebook (Mozilla) Instagram (@mozillagram) Firefox: Twitter (@firefox) Facebook (Firefox) YouTube (firefoxchannel) English (US) Sign See Use the Profile Manager to create and remove Firefox profiles for instructions. Then, for desktop Firefox, follow the View full article a month ago Portions of this content are ©1998–2017 by individual mozilla.org contributors.
To check if any of your installed plugins are out of date, visit Mozilla's Plugin Check & Updates page. https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors Sign in to add this video to a playlist. Problems With Firefox Not Responding Library Versions This section tells you which versions of some runtime libraries are used. Firefox Repair Tool Under the Application Basics section, click on Show FolderOpen FolderShow in FinderOpen Directory.
Safe Mode temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes) that might be causing problems. this contact form Often you can open the program's settings, remove Firefox from its list of allowed or trusted programs and it will be re-detected and things should start working again. Published on 14 May 2012Slowness, crashing and more can be fixed by restoring Firefox to its factory settings. Content available under a Creative Commons license. Firefox Problems 2016
We'll explain two ways to do this. Table of Contents1 Solution 1: Refresh Firefox2 Solution 2: Delete Firefox preference files Solution 1: Refresh Firefox Note: When using the refresh feature, your bookmarks, browsing history, open tabs, windows, passwords, Digital Conqueror 76,804 views 2:32 Reset Firefox without reinstalling - Duration: 1:16. http://visu3d.com/firefox-problems/solved-firefox.html The Refresh feature is available on Firefox for desktop or laptop computers.
For more information, see this blog post. Firefox Problems Loading Pages Periodically, you should scan your system for viruses, spyware, or other malware. Update History: Clicking on Show Update History will open a window showing a history of Firefox updates that have been installed.
Try these steps in order. If you don't see any of the error messages above, check to see if any of the specific problems below match what you see: The website loads but doesn't work properly Content available under a Creative Commons license. What's Wrong With Firefox Today This article describes how it works and shows you how to access your crash reports.
Restart your computer2 2. Select both Cookies and Cache. If the error page shows a "SEC_ERROR_UNKNOWN_ISSUER" error, see the How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites article. Check This Out Restart Firefox in Safe Mode Firefox Safe Mode is a troubleshooting mode that disables all extensions, uses the default theme, turns off hardware acceleration, and uses default toolbar settings and controls,
Profile Folder: Your profile folder is a location on your computer where Firefox stores your personal information such as bookmarks, passwords, and user preferences. If the problem still happens in Safe Mode, go on to step4.