Firefox for Android Web browser for Android smartphones and tablets Firefox for iOS Firefox for iPhone, iPad and iTouch devices Firefox Focus Automatic privacy browser and content blocker. Note: You can also start Firefox in Safe Mode by holding down the shift key while starting Firefox.holding down the option key while starting Firefox.quitting Firefox and then going to your Firefox will start up with the Firefox Safe Mode dialog. Finally, click the Post Question button.We know that providing all this information is time consuming but it will make it much easier for our volunteers to help you. Source
Delete the Firefox program folder, which is located in one of these locations by default: C:\Program Files\Mozilla Firefox C:\Program Files (x86)\Mozilla Firefox Reinstall Firefox - see How to download and install If the problem still happens after updating your plugins and restarting Firefox, you can disable all plugins to see if one of them is the cause: Click the menu button and Learn more. Click the Refresh Firefox button in the upper-right corner of the Troubleshooting Information page. https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems
Yipee! If you need extra help with any of this, we have a community of volunteers standing by. Note: When using the refresh feature, your bookmarks, browsing history, open tabs, windows, passwords, cookies and web form auto-fill information will be saved. This process will not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.
Click the menu button and then click ExitQuit . Firefox Get help for Firefox on Windows, Mac and Linux. Posting Permissions You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are Firefox Repair Tool The Add-ons Manager tab will open.
Note: You can also start Firefox in Safe Mode by holding down the shift key while starting Firefox.holding down the option key while starting Firefox.quitting Firefox and then going to your Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.(OS X 10.7 or above) Click the Finder icon in the dock. Content available under a Creative Commons license. Under the Application Basics section, click on Show FolderOpen FolderShow in FinderOpen Directory.
You can create a new, additional profile which will not contain any of your old Firefox data. Firefox Problems After Update Check to see if the crash happens in safe mode If updating software didn't work or if Firefox crashes on startup, use the steps below to test whether the crash happens Content available under a Creative Commons license. In the resulting folder will be a text file for each crash report you have submitted.
Re-initializing the plugins database In some cases, you may not be able to install or re-install a plugin. Delete the pluginreg.dat file. Problems With Firefox Not Responding If you can't open Firefox because it crashes at startup even in Safe Mode: Click the Windows Start button, and select Run…press + R. What Is Wrong With Firefox Lately The Troubleshooting Information tab will open.
Now start Firefox and check to see if your problem has been fixed. this contact form See Use the Profile Manager to create and remove Firefox profiles for instructions. Click each plugin in the list and then select Never Activate in its drop-down menu. Options Article History Subscribe to RSS Feed Bookmark Subscribe Email to a Friend Printer Friendly Page Report abuse Firefox crashes - Troubleshoot, prevent and get help fixing crashes A crash is Mozilla Firefox Problems
If your crash happens while printing, check that your printer driver is up-to-date by going to your printer manufacturer's support website. Update your drivers Check if your graphics drivers are up-to-date. Firefox for Android Web browser for Android smartphones and tablets Firefox for iOS Firefox for iPhone, iPad and iTouch devices Firefox Focus Automatic privacy browser and content blocker. http://visu3d.com/firefox-problems/solved-firefox.html Otherwise, follow these steps in order.
See Update Firefox to the latest version for details. What's Wrong With Firefox Today Periodically, you should scan your system for viruses, spyware, or other malware. For more info, see Upgrade your graphics drivers to use hardware acceleration and WebGL.
Open Firefox In the Location bar type about:plugins and press EnterReturn to bring up the Firefox plugins list. Reinstall Firefox Some Firefox issues can be caused by a problem with one of the Firefox program files. This article will help you fix crashes and show you how to get more help if you're having difficulties. Firefox Problems Loading Pages If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory to uninstall Firefox.
Update your plugins Check that you have the latest versions of all your plugins. Check whether your problem happens when you have all plugins disabled. Create an account. http://visu3d.com/firefox-problems/solved-firefox-about-this-or-that-how-many-are-there.html Try these steps in order.
Based on information from Standard diagnostic - Firefox (mozillaZine KB) Customize this article Firefox Version 51 Version 50 Version 49 Version 48 Version 47 Version 46 Version 45 Linux Mac Windows If updating to the newest version of the plugin or reinstalling it does not fix the problem, you can leave it disabled. Right-clickHold down the Ctrl key while you click on the latest crash under Report ID and choose Open Link in New Tab. Get the Report ID of your latest crash report: If you can open Firefox, at least in Safe Mode: In the Firefox Location bar, type about:crashes and hit EnterReturn.
Uninstall Firefox from your computer by opening the Applications folder in the Finder and dragging the Firefox application to the Trash. Check whether your problem is still happening while in Safe Mode. About Contact Us Donate Contribute to this site Privacy Cookies Legal Report Trademark Abuse Mozilla: Twitter (@mozilla) Facebook (Mozilla) Instagram (@mozillagram) Firefox: Twitter (@firefox) Facebook (Firefox) YouTube (firefoxchannel) English (US) Sign Check for malware Malware (short for "malicious software") can cause problems with Firefox.
Customize this article Firefox Version 51 Version 50 Version 49 Version 48 Version 47 Version 46 Version 45 Linux Mac Windows XP Windows 7/Vista Windows 8 Windows 10 Firefox for Android Re-initializing the plugins database may fix this problem: Open your profile folder: Click the menu button , click help and select Troubleshooting Information. Rename the file to add an X in front of the filename (for instance, npswf32 becomes Xnpswf32). About Contact Us Donate Contribute to this site Privacy Cookies Legal Report Trademark Abuse Mozilla: Twitter (@mozilla) Facebook (Mozilla) Instagram (@mozillagram) Firefox: Twitter (@firefox) Facebook (Firefox) YouTube (firefoxchannel) English (US) Register
Sometimes plugins used in Firefox (such as Adobe Reader, Flash, Java and Silverlight) can cause problems that may be fixed in the latest plugin version.